RITOS Privacy Policy
Privacy is important to us. Below you will find how RITOS processes your data and for what purposes. For any privacy concern, complaint, or questions, please contact us by using our web contact form.
All references to RITOS products include RITOS services, websites, apps, software, servers and devices. The processing of your personal data will depend not only on how you interact with our sites and apps but also in which country you are located. We require personal data to supply you with our products and services. Examples of services that require your personal data include, but are not limited to: purchases, consumer services, communications, accounts or interaction within our sites or apps. Data is collected both directly and indirectly. Data about you may be acquired from third parties. How you interact with RITOS services and purchases will dictate the type of data we collect.
Types of personal data that is collected may include, but are not limited to: contact details, names, email address, telephone / mobile numbers, shipping address, login and account information such as passwords, payment or credit card information. We may request access to your phone’s location for statistical and future projects, including helping lost item recovery. Data may be collected from your social network information, which may include posts about RITOS or your communications with us. In order for us to help you resolve a problem or question, your personal data will be required. RITOS may require a service offered by a third party. If required, your data will be shared with that third party in order to fulfil the service.
Personal data is required for updates, for security and troubleshooting, and for providing support. Improvements and development to our services and products require data collection. To tailor your experience with RITOS, personal data helps us with appropriate promotions, communications and advertising. Data is required for our business operations, such as performance analysis, research and legal obligations. Personal data will be shared if required by law or legal process, to protect customers and for security of our products (i.e., to protect RITOS rights and property, including intellectual property).
For marketing purposes, we will seek your consent where legally required. Personal data may be used to prevent or detect fraud, and any illegal use. To protect your data, we use technical security measures, including encryption and authentication tools. Personal data is accessible to authorised personnel only. Personal data is stored in the Netherlands, but not limited to the Netherlands. Third parties are used for our services; these parties may be located in countries other than the Netherlands. Laws in those countries may not provide the same data protection as the Netherlands. In the event that your personal data is shared with recipients in other countries, we will protect your personal data as per our privacy policy and according to local law.
Customers have the right to request access to their personal data, and to correct and delete personal data. Customers have the right to object to the processing of personal data. Customers may withdraw consent to the use of their personal data after consent has been given by them, including opting-out from marketing. Customers have the right to decline providing personal data, however our products require personal data to provide the service you request. Our product cannot be used without customer’s personal data. RITOS will not be able to enter into a contract if it is required by law for you to provide personal data. Suspension or cancellation of our products may occur if personal data is not supplied, including those contracts already entered into.
Any organisation that you are affiliated with that offers RITOS products to you reserves the right to administer your RITOS account. This includes using the organisation privacy policy. For organisations that supply customers with RITOS products, RITOS will not be responsible for the privacy or security practices of those organisations, which may differ from those set forth in this privacy statement.
Cookies
Cookies are used by a web server in the host domain. To make your experience enjoyable cookies are used to remember preferences and settings, sign-in and help RITOS monitor web performance. Cookies also help with fraud detection. Cookies and web beacons may be used by some third-party service providers. Customers can control, amongst others, with your internet browser, how websites use cookies and to clear or block cookies.
The type of information RITOS collects when you use our service using cookies or pixel tags include but are not limited to: domains, browser type, location, RITOS web site interaction, IP address and purchases. Third parties may collect similar data and is subject to their own policies.
Cookies helps RITOS to improve our site performance and statistics. If a customer exercises the right to deactivate cookies, it may result in our features not working correctly. Cookie use are a prerequisite for customers to enter into a contract with RITOS.
Customers who use RITOS activity on social media are bound by the third parties’ policies.
Any third parties that are associated with RITOS are not controlled by RITOS and any use of their products are owned and controlled by them. Customers are required to read third parties’ privacy policies prior to using them.
CHANGES to our Privacy Policy
If RITOS makes any changes to our privacy policy changes, it will be posted on our websites. Before changing the way we collect and process your data we will provide you with prior notice or request your consent. Customers are encouraged to read our privacy policy and keep updated of any changes.