Frequently Asked Questions

Getting started

Yes, every new member needs to have an account to use our services.

No, but it is highly recommended in case your battery goes flat.

No, only one subscription per email address can be used.

About

Yes, our products will work wherever internet coverage is available.

No, however RITOS reserves the right to limit SMS notifications if being abused. There is a limit of 2 sms per item per day.

Payment

Yes, payments can only be made using a credit card, bank transfers / debit orders can’t be used.

Australian Dollar

Yes, RITOS does not store or collect credit card details. All payments are handled by international recognised financial authority.

No, subscriptions are automatically renewed annually

Login to your account using the original email address and purchase a new subscription.

Registration & Shop

No, this only needs to be done once.

No, only for physical items.

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